Transparent pricing, paw-approved features, and support that loves your pet as much as you do.
If you don't see an answer to your question, feel free to send us an email through our contact form.
Yes, you can cancel your Petcarely subscription at any time from portal account.
We accept all major credit and debit cards through our secure payment processor, Stripe. This includes Visa, Mastercard, American Express, and Discover.
You can easily manage your account details and all your pet profiles directly within the Petcarely dashboard. This includes updating pet information, logging vaccinations, adding appointments, and managing your notification preferences for email and SMS.
Absolutely. We use Stripe's hosted payment methods, which means Petcarely itself never stores your credit card details. Your payment information is securely handled and processed directly by Stripe, a leading PCI-compliant payment provider.
After each successful payment, you'll automatically receive a detailed receipt via email. You can also access your payment history and download past receipts directly from your account settings in Petcarely.
Our AI chatbot is designed to offer general guidance on pet care topics, including common questions about pet health, diet, behavior, and general well-being. Please remember that the AI chatbot is for informational purposes only and should not replace professional veterinary advice.
We currently do offer a free trial.
Petcarely supports both **email** and **SMS notifications** to help you stay on top of your pet's schedule.