1. Acceptance of Terms
By creating an account or using any part of the Petcarely platform (“Service”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not accept the Terms, do not access or use the Service.
2. Eligibility & Accounts
- You must be at least 16 years old (or the age of digital consent in your country).
- You are responsible for safeguarding your login credentials and any activity under your account.
3. Subscriptions & Billing
Paid plans are billed in advance via Stripe. Prices include any applicable taxes unless stated otherwise. Subscriptions auto-renew unless you cancel before the end of the current billing cycle.
4. Acceptable Use
- No unlawful, harassing, or harmful content.
- No reverse engineering, scraping, or circumventing security features.
- No use of the AI assistant for medical diagnosis or emergency advice.
5. Data & Privacy
Our Privacy Policy explains how we collect and process personal data. By using the Service, you consent to those practices.
6. Intellectual Property
All software, graphics, and content (excluding your Pet Data) are owned by Petcarely or its licensors and protected by copyright, trademark, and other laws. You receive a non-exclusive, non-transferable license to use the Service while your account is active.
7. Termination
We may suspend or terminate your account with notice if you breach these Terms. You may cancel at any time from your billing dashboard; refunds are governed by our Refund Policy.
8. Disclaimers
The Service is provided “as is” without warranties of any kind. The AI assistant is informational only and not a substitute for professional veterinary care.
9. Limitation of Liability
To the maximum extent permitted by law, Petcarely shall not be liable for indirect, incidental, or consequential damages, or any loss of data, revenue, or profits.
10. Governing Law & Dispute Resolution
These Terms are governed by the laws of California, USA, without regard to conflict-of-law rules. Any dispute will be resolved in the courts of San Francisco County unless a mandatory arbitration clause applies in your jurisdiction.
11. Changes to Terms
We may revise these Terms periodically. We will notify you at least 7 days before changes take effect. Continued use after that date constitutes acceptance.
12. Contact
Petcarely Legal Team
hello@petcarely.app